Privacy Policy & POPIA Notice

1. Who we are

KHUDU.NET (“we”, “us”, “our”) provides technology services including cloud, infrastructure, databases, cybersecurity, networking, application development, data solutions, and KhuduBot. This notice explains how we handle personal information in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

Responsible party: KHUDU.NET, led by Ofentse Lekganyane.
Contact: info@khudu.net

2. What information we collect

When you use our website contact form or engage our services, we may collect:

• Name and surname
• Email address and company name
• Service interest or enquiry details you provide
• Technical data such as IP address and browser type (via standard server or form logs)

3. Why we process your information

We process personal information to:

• Respond to enquiries and provide quotes or support
• Deliver contracted technology services
• Improve our website and communications
• Comply with legal obligations where applicable

Our lawful basis under POPIA is typically consent (when you submit the form) and legitimate interest (to operate and grow our business), or contract where a service agreement exists.

4. How we share information

We do not sell your personal information. We may share data with trusted processors (for example email or form delivery providers) only as needed to operate our services, under appropriate safeguards. We may disclose information if required by law.

5. Retention & security

We retain enquiry data only as long as needed for the purposes above, unless a longer period is required by law or an active contract. We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

6. Your rights under POPIA

You have the right to:

• Request access to personal information we hold about you
• Ask for correction or deletion where applicable
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, email info@khudu.net. We will respond within a reasonable time as required by POPIA.

7. Cookies & third parties

This site may use minimal cookies or local storage for functionality. Third-party services (such as form submission providers) may process data according to their own policies when you submit a form.

8. Changes

We may update this policy from time to time. The “Last updated” date at the top will reflect changes. Continued use of the site after updates constitutes notice of the revised policy.